Inspire the World, Create the Future.
For Smartphone Users.
SITI FATIMAH MAT NOOR
Age: 30
Occupation: Customer Care Executive
Phone Brand: Samsung
Phone Model: Tab 3 Lite
DAY 1
DESCRIBE YOUR DAY
During Weekend, I woke up and washed up at 6.15 am and started my day by perfoming Subuh prayer. After performing Subuh prayer, I recited Surah Ar-Rahman. After that, I started my day by having a cup of tea while scrolling through social media mainly Facebook. Then, I started replying to customers inquiries via Customer Care Hotline through Whatsapp, Facebook, SMS and email. Next, I also spent some time doing some housechores like washing dishes and clothes as well as tidying up my room. Later, I fed my cats and had my lunch at 1 pm. After eating lunch, I had my Zuhr prayer. Then, I also watched TV while scrolling through social media like Facebook and Instagram on my phone. After that, I also prepared some food for my dinner and reading some books. Since I had to serve customers even during weekend via Customer Care Hotline, I had to response to them from time to time. This would make sure that, all the quiries would be treated confidently. Then, I prepared for Maghrib and Isyak prayers. After that, I would recite some surahs for examples, Al Waqiah and Al Mulk using Quran apps. Then, I would make some time to play and feed all my kitties and cat. Before sleeping, I scrolled social media like Facebook. I went to sleep at 12 am.
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WHAT APPS DID YOU USE TODAY?
Whatsapp, Facebook, Instagram, Gmail, Quran apps, Camera, Gallery, Notes, Alarm Clock
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WHAT TYPE OF APP DID YOUR DAY FEEL LIKE?
My day was like a Google apps because I came to my customer's aid whenever they had any inquiries
DAY 2
DESCRIBE YOUR DAY
During Weekdays, I woke up and washed up at 6.00am and started my day by perfoming Subuh prayer. After performing Subuh prayer, I recited Surah Yaasin. After that, I started my day using Radio online Apps, listening to some of my favourite songs while preparing my lunchbox . Then, I fed up my cats and ironed my clothes and got dressed and get ready to work. It took about 30 minutes to reach my workplace using motorcycle.
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Then, on my work station, I started replying to customers inquiries via Customer Care Hotline through Whatsapp, Facebook, SMS and email. I had to response to them from time to time. This would make sure that, all the quiries would be treated confidently. Then, I would settle all my tasks that were assigned by my Head of Department. I did my work based on to do list that I had listed on my Notes App. At 5.30 pm, I went home. Then, I took a rest, fed up my cats and prepared some food for dinner. Then, I would be ready for Maghrib and Isyak prayers. After that, I would recite some surahs for examples, Al Waqiah and Al Mulk using Quran apps. Then, I would make some time to play and fed all my kitties and cat. Before sleeping, I scrolled social media like Facebook & Instagram.I went to sleep at 12 am and set up my alarm for the next day.
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WHAT APPS DID YOU USE TODAY?
Whatsapp, Facebook, Gmail, Quran apps, Camera, Gallery, Notes App, Alarm Clock, Daily Planner
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WHAT TYPE OF APP DID YOUR DAY FEEL LIKE?
TheFabulous: Daily Planner & Self-Care Habit Tracker because this apps reminds my goals, encourages me to keep pushing everyday & always be self-discipline. Because of this app, my will has become stronger and motivated me to become a better person
DAY 3
DESCRIBE YOUR DAY
I woke up and washed up at 6.00am and started my day by perfoming Subuh prayer. After performing Subuh prayer, I recited Al Mathurat. After that, I started my day using my Spotify Apps, listening to some of my favourite songs while preparing my breakfast and lunchbox . Then, I fed up my cats and got dressed and get ready to work. It took about 30 minutes to reach my workplace using motorcycle.
Then, on my work station, I started replying to customers inquiries via Customer Care Hotline through Call,Whatsapp, Facebook, SMS and email. I had to response to them from time to time. This would make sure that, all the quiries would be treated confidently. Today my Department had meeting, to discuss about next program and marketing plan for the upcoming months. We've do some brainstorming and draft the plan. After meeting that I make notes to my Notes App, to keep remind me what task need to be completed as per assign by Head of Department. By 5.45 pm, i completed all my task and ready to go home.Then, I took a rest, fed up my cats and took some time scrolling media socials, looks into Facebook Group (Cooking Group) to get idea what to cooks for dinner. After eating dinner, I get ready for Maghrib & Isyak a. After that, I would recite some surahs for from my Quran Aps. Then i will rest by watching television while check whats app on my phone. Then before sleep, i go to my Spending Tracker App, to track my daily expenses. Today is my hectic day to me. I feel so sleepy and need to sleep earlier. I went to sleep at 11.30 pm and set up my alarm for the next day.
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WHAT APPS DID YOU USE TODAY?
Whatsapp, Facebook, Gmail, Quran apps, Camera, Gallery, Notes, Alarm Clock, Spending Tracker App, Spotify, Microsoft Office
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WHAT TYPE OF APP DID YOUR DAY FEEL LIKE?
Spotify App. Various genre music from this apps cheers me up and making me stay energised to start my day
ANALYSIS
ABOUT DIARY WRITER
Cik Siti Fatimah is a Gen Y who lives a productive life as a Customer Care Executive person. She manages customer support – and mantains a good prayer routine everyday via the apps, where she is able to read chapters of the Quran from her phone as well.
She spends time with her cats and apparently lives alone. She also enjoys simple pleasures, where her entertainment comes from music streaming, video streaming, social apps and cooking. She also uses an app on her phone to track her spending.
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PRODUCTIVE WORK-LIFE BALANCE WITH SAMSUNG
Cik Siti Fatimah uses her Samsung phone to support her work and life. As a Customer Support executive, her phone needs to be able to operate and support various social apps. Due to the nature of her work, she will need a phone to help her make notes.
The phone may even be provided by the company to enable her to carry out her professional duties.