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Purpose.

The purpose of this study is to understand the brand image and feelings of users have towards Samsung as a brand.

Questions.

  1. If Samsung is a person, how would he/she look like?

  2. What would his/her lifestyle and personality be like?

KEY TAKEAWAYS FROM PERSONIFICATION

The personification assessment revealed that our participants generally have a mixed but positive image about Samsung. According to the Aaker Brand Personality scale, it appears that Samsung is high on several factors - elegant, competent, extroverted, and action-oriented.


Samsung's artistic and edgy side could be due to the creative technology it offers, from the best camera to easy-to-use applications to classy, attractive colors and designs. Samsung was also described as one who is always driven and had achieved a global success mostly for its uniform presence across the globe. Probably because it is perceived as one of the market leaders in smartphone space apart from its arch competitor Apple. Due to Samsung's positioning as a company and brand that strives to offer a high-quality product and best in class technology over the years all in a palm-size device. They command not just premium prices for its flagships phone but affordable prices for its other product range, it is looked upon as a person who is Classy, Flashy, Productive, and one who drives profits.

Female, 30 years old

Branding Manager

Personality: extrovert, very nice and pleasant, not very loud

Lifestyle: overworked employee but wants to go on a holiday

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"Always thinks about advertising products very extroverted and loud”

Image by Jacky Lam

Male, 35 years old

Government Officer

​Personality: warm, chatty and helpful

Lifestyle: always everywhere in society, has a 8-5 working hours​

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"Seen everywhere around the world very warm in helping in terms of personality”

Young Teacher

Female, 32 years old

Art Lecturer

Personality: introverted, doesn't talk much

Lifestyle: always with the phone 24/7, doodling or drawing

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"A picture speaks a thousand words always trying to be creative with new designs."

Image by Kat Nelson

Female, 27 years old

Sales Manager at Samsung

Personality: extroverted, action-oriented, friendly, outgoing

Lifestyle: Always at events

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"Always think about profits"

Professional Male

Male, 33 years old

CEO  at Robotic Company

Personality: elegant, rich, humble and very knowledgeable about the high-tech lifestyle

Lifestyle: keeps socializing with people to discover fresh new ideas

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"Smart, Elegant and Classy always focused on creating something new"

Based on our interpretation, these personalities were chosen by our respondents and how they view Samsung as a person which is in sync with their brand image. Samsung has managed to grow from just being a mobile producer to the best in the industry for smartphones with innovative technologies. Also, because of its global advertising people perceive them as a trusted brand. In terms of their brand recognition, the ones who don’t use their product can still identify them as one of the key players and leaders in the smartphone industry.

© 2020 by BrandTech. 

This is not the official site of Samsung nor is it affiliated to the organization.

This site is a school project set up for education purposes only.

For the official site, please visit www.samsung.com

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